BECOME AN AUTHORIZED USER
Students may grant permission to other payers such as parents, guardians, and employers to be authorized users, which gives them access to the eBill 24 hours a day. Once permission is granted, the authorized user will be allowed to make online eCheck or credit card payments on the student’s behalf at drexel.edu/ebill. Students can authorize multiple users to the billing portal.
To create an authorized user, students must:
- Log into DrexelOne.
- Select the Billing+Financial Aid tab.
- Select the "Authorized Users" link under Manage Online Billing.
- Input the email address of the authorized user — please use all lowercase letters as the system is case sensitive.
- Review the options area to determine the level of access you will grant.
- Select the "Continue" button.
- Select the ‘I agree’ Button (please read the agreement) then select ‘continue.
Two emails will be sent to the authorized user. One will include a link to the authorized user website and the email address you have authorized; the second will have the password. The first time the authorized user logs in, they will be prompted to select a new password.
Please note that being an authorized user access does not give the individual access to Drexel One or academic information, nor does it take the place of the university's FERPA policies
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We have tried to do this too. I have requested access but my son can’t find where he needs to accept it
We certainly did this before the term started, but learned today that the school doesn't have our signed FERPA on record. How can we resolve this?
When do we start talking about financial aid for 24-25 ?
This is crazy, I’ve had to constantly reconnect the FERPA authorization. Idk why it just doesn’t stay authorized until a change is needed.
We have a problem with our ebill. My daughter has tried several times to complete the FERPA authorization so that I can discuss the bill with the appropriate department. She has sent me screenshots that lists me as authorized...see more